We value your privacy. This policy outlines how EFLClassroom.com (“us,” “we,” or “ours”) collect, use, and safeguard your personal information. By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit or use our website, we may collect information about you in the following ways:
- Personal Information: We collect data such as your name, email address, phone number, and payment information when you fill out forms or make purchases.
- Non-Personal Information: Data such as browser type, device type, IP address, and browsing behavior may also be collected. This helps us improve user experience and site functionality.
- Cookies: We use cookies to store information about your preferences and browsing activities. This allows us to offer personalized content and ads.
How We Use Your Information
We use your information to:
- Provide Services: Deliver the products, services, or information you request from us.
- Improve Our Website: Understand user preferences to enhance site functionality and content.
- Marketing: Send promotional emails or newsletters, but only if you’ve opted in to receive them.
- Security: Monitor and prevent fraudulent activity, ensuring the safety of our website and users.
Data Sharing and Disclosure
We do not sell your personal information. However, we may share data in the following situations:
- Service Providers: We may share your information with trusted third-party providers who assist with website maintenance, payment processing, or email marketing.
- Legal Compliance: If required by law, we may disclose your information to comply with legal processes, such as subpoenas, court orders, or investigations.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
California Privacy Rights
Under California law, residents have specific rights regarding their personal data. These include:
- Right to Know: You have the right to request information about the personal data we collect, use, and share.
- Right to Delete: You can request that we delete your personal data, subject to certain exceptions.
- Right to Opt-Out: You can opt out of having your personal information sold to third parties (if applicable).
- Non-Discrimination: Exercising your rights under California law will not result in discriminatory treatment.
To exercise your rights, please contact us at contact@eflclassroom.com. We will respond to your request within 30 days.
Minor Policy
We are committed to protecting the privacy of minors. We do not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have unintentionally gathered data from someone in this age group, we will act quickly to delete that information from our records.
If you are a parent or guardian and believe we may have collected personal information from your child, please reach out to us as soon as possible. We take such concerns seriously and will take prompt action to investigate and resolve the situation. Your child’s privacy is important to us, and we are dedicated to ensuring that all data practices are in line with applicable privacy laws.
Third-Party Links
Our website may contain links to external websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites before providing them with personal information.
Security of Your Information
We take the security of your personal data seriously. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is 100% secure, and we cannot guarantee complete protection.
Your Choices
- Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link in any email we send.
- Cookies: You can control cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of the website.
- Access and Update: You can review and update your personal information by contacting us directly.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, along with the updated date. We encourage you to periodically check for updates.
Contact Us
If you have any questions, concerns, or requests regarding our privacy practices, or if you wish to exercise any of your rights outlined in this policy, please reach out to us. We value your feedback and are happy to assist you.
You can contact us using the details below:
- Email: For general inquiries, support, or privacy-related questions, feel free to email us at contact@eflclassroom.com. We aim to respond as quickly as possible, usually within 1–2 business days.
- Mailing Address: If you prefer to contact us by mail, you can send letters to 18D, 1-3 San Lau Street, Hung Hom, Hong Kong. Please include relevant details to help us address your concerns effectively.
- Phone: For immediate assistance or if you prefer speaking with a representative, give us a call at +85235569900.
We are here to help and will do our best to address any inquiries promptly and thoroughly.